Support Process

It is important that you contact the company from whom you purchased the Tiertime 3D Printer, you will surely have the best support from them. They are the most competent to answer your questions and also check the warranty and the maintenance of your machine. If you bought it from one of the Tiertime resellers, Please go to the reseller page and check all the Tiertime resellers in Europe.


You have purchased a product on Tiertime Europe Store and you have a problem, please fill out this form, it will be sent directly to our technical team. Please be sure to fill in all the information in detail. Please kindly note that Tiertime Europe is not responsible for the maintenance or reparation of the machines that you purchased from others.